This Privacy Policy explains how BlueAm Inc., a Delaware corporation based in the United States ("BlueAm", "we", "us"), collects and uses personal information when you use NETFIVE, including www.netfive.ai and its apps (the "Service").
1. Information we collect
- Account details: your name, email address and password.
- Your content: prompts, chats, files, documents and anything else you create or upload.
- Voice input: what you say when you use voice features.
- Connected app data: information from accounts you choose to connect, such as email, calendar, drive or social media, only as needed to do what you ask.
- Usage data: how you use the Service, device and browser type, and IP address.
- Payment details: handled by our payment processor; we do not store full card numbers.
2. How we use it
We use your information to run and improve the Service, carry out tasks you request, process payments, provide support, keep the Service secure, and send you service updates. We send marketing only where allowed, and you can unsubscribe at any time.
3. AI and connected apps
To answer your requests, we send the relevant content to the AI model provider used for that task. When you connect an outside account, we only access it to do what you ask, and you can disconnect it at any time. We do not use your content to train AI models without your permission.
4. How we share it
We do not sell your personal information. We share it only with service providers that help us run the Service (such as AI providers, hosting and payments), with the connected apps you instruct us to use, when required by law, or as part of a business transfer such as a merger.
5. How long we keep it
We keep your information while your account is active. After you close your account, we delete your content within 30 days, except where we must keep records by law.
6. Security
We use reasonable safeguards, such as encryption and access controls, to protect your information. No system is completely secure.
7. Your choices and rights
You can access, update, download or delete your information, and close your account, by contacting us. Depending on your state, you may have additional privacy rights, and we will not treat you differently for using them.
8. Children
The Service is not for anyone under 18, and we do not knowingly collect children's information.
9. Cookies
We use cookies to keep you signed in, remember settings and understand how the Service is used. You can control cookies in your browser settings.
10. Changes and contact
We may update this policy and will notify you of important changes.
Questions or requests? Contact BlueAm Inc. at support@netfive.ai.
See also the Terms and Conditions.